Tracking Your Order

Tracking your order on MondoCrypto.shop is simple and fast. Follow these steps to see the status of your shipment:

1. Order Confirmation

After placing an order on MondoCrypto.shop, you will receive a confirmation email containing your order number and purchase details. Make sure to keep this email for future reference.

2. Shipping Email

Once your order has been shipped, you will receive a notification email with the shipping information. This email will include a link to track your package and the tracking number provided by the courier.

3. Online Tracking

  • Go to the Order Tracking page on our website.
  • Enter the order number you received in your confirmation email.
  • Click on "Track My Order" to view the current status of your shipment.

4. Shopify App

If you have installed the Shopify app on your mobile device, you can also track your order directly from the app. Open the app, go to the "My Orders" section, select the order you want to track, and view the shipping details.

5. Contact Us for Assistance

If you encounter problems tracking your order or if you do not receive the shipping confirmation email, do not hesitate to contact our customer service. You can reach us via email at info@mondocrypto.shop or by calling +39 0461-094128. We are available Monday to Friday, from 9:00 AM to 6:00 PM.