Terms & Conditions and Privacy & Cookies Policy
Terms & Conditions
1. Acceptance of Terms
By using our website, you agree to be bound by these terms and conditions, including all policies referenced herein and/or available via hyperlink.
2. Modifications to the Terms
We reserve the right to update, modify, or replace any part of these terms and conditions by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes.
3. Products and Services
Our products are available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.
4. Prices and Payments
All prices listed on our site are expressed in Euros (EUR) and include VAT, unless otherwise indicated. We reserve the right to change prices at any time without notice. Payments must be made at the time of order using the payment methods available on the site.
5. Shipping and Delivery
Orders are processed and shipped on business days (Monday through Friday, excluding holidays). We provide a tracking service for all shipments. Delivery times may vary depending on the destination and the shipping service chosen.
6. Return Policy
We accept returns within 14 days of the delivery date. To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
7. Privacy and Security
Your privacy is important to us. Please see our Privacy Policy for more details on how we collect, use, and protect your personal information.
8. Limitation of Liability
We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. You agree that we may remove the service for indefinite periods or cancel the service at any time, without notice.
9. Intellectual Property
All content present on the site, such as text, graphics, logos, button icons, images, and data compilations, are the property of MondoCrypto.Shop or its content suppliers and are protected by copyright laws.
10. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Italy, without giving effect to any principles of conflicts of law.
Privacy & Cookies Policy
1. Information Collection
We collect various types of information to provide and improve our service:
- Information provided by the user: When you create an account, place an order, or contact us for assistance, we may collect personal information such as your name, email address, shipping address, and phone number.
- Information collected automatically: When you browse our site, we collect navigation and usage information through cookies and similar technologies. This information may include the IP address, browser type, pages visited, and site interactions.
2. Use of Information
The information collected is used to:
- Process and manage your orders.
- Provide customer service and technical support.
- Improve our website and services.
- Send promotional communications and updates about our products if you have consented to receive them.
3. Sharing of Information
We do not sell, trade, or transfer your personal information to third parties, except in the following circumstances:
- Service providers: We may share your information with third-party service providers who help us manage our website, process payments, ship orders, and provide customer support. These providers are required to keep your information confidential.
- Legal obligations: We may disclose your personal information if required by law or in response to legal proceedings.
4. Information Protection
We adopt appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
5. User Rights
You have the right to access, correct, update, or delete your personal information in our possession. You can exercise these rights by contacting us at info@mondocrypto.shop.
6. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and if significant, we will notify you by email or through a notice on our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us by email at info@mondocrypto.shop or call us at +39 0461-094128.
