Shipping and Delivery

We offer various shipping options to meet your needs. You can choose the shipping method at checkout:

  • Standard Shipping: Estimated delivery in 5-7 business days.
  • Express Shipping: Estimated delivery in 2-3 business days.
  • International Shipping: Estimated delivery in 5-10 business days (may vary depending on the destination country).

Processing Times

Orders are processed and shipped on business days (Monday to Friday, excluding holidays). Once an order is placed, it will be processed within 1-2 business days.

Tracking Number

Once your order has been shipped, you will receive a confirmation email with the tracking number. You can use this number to monitor the status of your delivery on the carrier's website.

Shipping Costs

Shipping costs are calculated based on the total weight of the order and the destination. The exact cost will be shown at checkout before you complete your purchase.

Important Information

  • Ensure that the shipping address provided is correct and complete.
  • We are not responsible for delays caused by customs procedures or circumstances beyond our control.
  • If you encounter any delivery issues, contact us immediately at info@mondocrypto.shop or call us at +39 0461-094128.

International Shipping

For international orders, the customer is responsible for any import taxes, customs duties, and other applicable charges. These costs are not included in the product price or shipping costs and must be paid separately at the time of delivery.

Frequently Asked Questions about Shipping

1. Can I change the shipping address after placing an order?

If your order has not yet been shipped, we can change the shipping address. Contact us as soon as possible to request the change.

2. What should I do if my order is delayed?

If your order has not arrived within the estimated delivery times, check the shipment status using the provided tracking number. If you need further assistance, contact us at info@mondocrypto.shop.

3. What happens if my order is returned to the sender?

If an order is returned due to an incorrect or incomplete address, we will contact you to confirm the correct address and arrange a new shipment. Additional shipping costs may apply for the new shipment.

Contact Us

If you have further questions regarding our shipping policy, do not hesitate to contact us at info@mondocrypto.shop or call us at +39 0461-094128.